Communicating As A Professional

Letters
In general, letters are formal documents, reserved mainly correspondence between individuals or between an organization and individual
Letters play an important role in getting the work done because they:
1. provide information
2. encourage action
3. influence people

Memos and Electronic Mail
To encourage action page. and serve as its collective memory, organizations rely on three forms of mail, in addition to letters:
1. Memos 2. Voice-mail
3. Electronic mail (e-mail)
Memos meet many of the purposes of letters in making and responding to requests and maintaining relationships.
Memos should be brief, preferably no more than one create a permanent record
Oral Presentations
In a persuasive presentation, you might
➔Defend your company's logging practices to a public environmental oversight committee.
➔Show how your proposed solution to a problem is better than your competitor's.
➔Urge employee compliance with a new safety policy.